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Your guests notice. So do we.

Maison Blanc

Quality & Hygiene Assurance

Your guests notice. So do we.

Most hospitality GMs never get a straight answer to what happens if something goes wrong. Here is the process, step by step.

Request our full SOPSee emergency SLA
65°C
Thermal wash
6-Bar
Steam press
99.98%
RFID accuracy
< 1hr
Damage report

Every order. Every time. No exceptions written in.

  1. 01

    Intake segregation

    Sealed batch, logged, photographed, weighed. Never co-mingled with another property.

  2. 02

    RFID tagging & scan

    Scanned against your property RFID register; discrepancies flagged immediately.

  3. 03

    Thermal wash — 65°C

    Hospital-grade thermal wash for every bed and bath item. Temperature logged.

  4. 04

    6-bar steam press

    Sheets folded to spec. Uniforms hung by department.

  5. 05

    Quality check & dispatch

    Stain or damage pulled, documented, and reported within one hour.

  6. 06

    Dispatch to your property

    Concierge within 24h. Partner portal tracks every status in real time.

Hard questions

Damage protocol
10× per-item compensation, auto credit, photo and cause code within 1 hour.
Segregation guarantee
Partner batches never share a wash with retail or domestic work. Written into the SLA.
RFID accuracy 99.98%
Six checkpoints: pickup, intake, wash, press, QC, dispatch.